For 29 years, our company has stayed pioneering and innovative in our approach when it comes to the services we offer and the methods of these services. We offer our clients a fully integrated solution to credit management services. As times change, and technology evolves we continue to incorporate data, analytics artificial intelligence and machine learning into our core business model. We believe in adapting with the times which enables us to be at the forefront of our industry.
VVM aspires to be the leading organisation in receivables management and outsourcing in Southern Africa. Our vision for growth includes VVM being the most technologically advanced and
We believe that each of our clients
Our solutions include credit management & project management expertise, dedicated customer service and query resolution personnel. Highly skilled and trained staff to support stringent service level agreements, allowing us to measure service levels efficiently and deliver on our clients’ strategic business objectives. Our methodologies are flexible and customisable, thus ensuring alignment with our clients.
Core to our value system is VVM’s ‘We care’ strategy.
The ‘We care’ strategy (‘WCS’) is a methodology that VVM has adopted when dealing with its various stakeholders. At the heart of WCS is VVM’s intention to transform into an organization that is considerate and approachable.
For VVM to subscribe to the above values, certain fundamentals must be in place throughout the organization:
VVM continues to develop its brand in a sustainable and ethical manner within a framework of sound corporate governance.
VVM subscribes to the highest standard of ethics and good corporate governance. Quality assurance, supported by training and regular management reviews, assists with the fulfilment of our desire to be a holistically compliant organisation. From a staff development perspective, leadership programmes are in place in improving the level of skills and qualifications of VVM staff members. Regular internal and external audits, facilitate the development of a sound and efficient structure to support business activities within VVM. With improvements in systems and technology, our executive management and staff are able to continuously raise the standard of monitoring, transparency and ultimately compliance.
VVM and its staff members are registered with the following organisations:
VVM has staff members who are registered with the following organisations: